Shipping
Shipping Information
Thank you for shopping with MomentsWithTan. Here's what you need to know about how we handle shipping.
Shipping Costs
The following rates apply to most products in our store:
| Region | Standard Shipping | Free Shipping |
|---|---|---|
| Australia | AUD $9.95 | Orders of AUD $150 or more |
| International | AUD $19.95 | Orders of AUD $200 or more |
Some products are fulfilled directly by specialist suppliers and may carry different shipping rates or ship to different regions. The exact shipping cost for your order — including any applicable free shipping — will always be shown at checkout before payment is taken.
Delivery Times
For orders shipped within Australia, our standard estimated delivery time is 7–15 business days from order placement. This typically includes 1–3 business days for handling and 6–12 business days in transit.
Some products are fulfilled by specialist suppliers and may have different delivery estimates. If a different estimate applies, it will be shown at checkout before payment is taken.
Multiple Packages
Orders containing products from different suppliers may arrive in separate packages, each with its own tracking number. This is normal and does not affect your order.
Tracking
Where tracking is available, you will receive a tracking number by email once your order is dispatched. Not all supplier shipments include tracking.
Incorrect Addresses
Please ensure your shipping address is correct before completing your order. MomentsWithTan is not responsible for delays or failed deliveries caused by an incorrect or incomplete address.
Delays
Unexpected delays may occur due to customs processing, courier disruptions, weather events, or other circumstances outside our control.
Questions?
Contact us at support@momentswithtan.com — we aim to reply within 1–2 business days.